Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy.
This is why we are committed to respecting the confidentiality of the personal information we collect.
Collection of personal information
We collect the following information:
Name
First name
Address
Postal code
email address
Phone number
Age / Date of birth
The personal information we collect, is collected through forms and through the interactivity established between you and our website.
We also use, as indicated in the following section, cookies and/or log files to gather information about you.
Forms and interactivity:
Your personal information is collected through a form, namely:
Website registration form
Order form
Survey
Competition
We use the information thus collected for the following purposes:
Order Tracking
Information / Promotional offers
Statistics
Contact
Website management (presentation, organisation)
Your information is also collected through the interactivity that may be established between you and our website, as follows:
Statistics
Contact
Website management (presentation, organisation)
We use the information thus collected for the following purposes:
Comments
Correspondence
Information or for promotional offers
Log files and cookies
We collect certain information through log files and cookies. This mainly concerns the following information:
IP adress
Operating system
Pages visited and queries
Time and day of connection
The use of such files allows us to:
Improved service and personalised welcome
Personalised consumption profile
Order Tracking
Statistics
Right of opposition and withdrawal
We are committed to offering you the right to oppose and withdraw your personal information. The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.
The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, you can contact us By Email: contact@lagrioconso.com
Permission to access
We are committed to recognising a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them. The exercise of this right will be done By Email: contact@lagrioconso.com
Security
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:
SSL (Secure Sockets Layer) protocol
Access management – authorised person
Access management – the customer
Network monitoring software
Computer backup
Digital certificate development
Login password
Firewalls
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risks are always present when using the Internet to transmit personal information.
Legislation
We undertake to comply with the European legislative law set out in:
GDPR (General Data Protection Regulation)
The law known as “Data Processing, Data Files and Individual Liberties”