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Address: Road to Anse Maurice beach, Petit Canal, Guadeloupe
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Privacy Policy

L'Agri-O-Conso

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy.

This is why we are committed to respecting the confidentiality of the personal information we collect.


Collection of personal information

We collect the following information:

  • Name
  • First name
  • Address
  • Postal code
  • email address
  • Phone number
  • Age / Date of birth

The personal information we collect, is collected through forms and through the interactivity established between you and our website.

We also use, as indicated in the following section, cookies and/or log files to gather information about you.


Forms and interactivity:

Your personal information is collected through a form, namely:

  • Website registration form
  • Order form
  • Survey
  • Competition

We use the information thus collected for the following purposes:

  • Order Tracking
  • Information / Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organisation)

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Statistics
  • Contact
  • Website management (presentation, organisation)

We use the information thus collected for the following purposes:

  • Comments
  • Correspondence
  • Information or for promotional offers

Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

  • IP adress
  • Operating system
  • Pages visited and queries
  • Time and day of connection

The use of such files allows us to:

  • Improved service and personalised welcome
  • Personalised consumption profile
  • Order Tracking
  • Statistics

 


Right of opposition and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact us
By Email: contact@lagrioconso.com


Permission to access

We are committed to recognising a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.
The exercise of this right will be done
By Email: contact@lagrioconso.com


Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • Access management – authorised person
  • Access management – the customer
  • Network monitoring software
  • Computer backup
  • Digital certificate development
  • Login password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risks are always present when using the Internet to transmit personal information.


Legislation

We undertake to comply with the European legislative law set out in:

  • GDPR (General Data Protection Regulation)
  • The law known as “Data Processing, Data Files and Individual Liberties”