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Address: Road to Anse Maurice beach, Petit Canal, Guadeloupe
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Frequently Asked Questions


To place an order on the website, nothing could be simpler:

  • Take the time to browse through our different categories or by using the search engine.
  • Choose the shopping items you wish to purchase by clicking "Add to Cart".
  • Once your products are in the basket, let yourself be guided by clicking on the “Order” button.
  • Once your payment has been validated, you will instantly receive your confirmation by email.

Payment is completely secure thanks to the online payment system of our banking partner: EasyTransac.

Your bank details only circulate on the Internet in encrypted form, that is to say they are coded in such a way as to make them completely unreadable. From a technical point of view, all your data and transactions are encrypted using the SSL protocol and the AES-256 algorithm. They are transferred to their servers which meet the PCI DSS standard (Payment Card Industry Data Security Standard), which corresponds to the highest requirements in terms of banking security.

Agri O Conso offers you to pay by credit card:

  • Carte Bleue,
  • Visa,
  • MasterCard

When you have entered your bank details after validating an order, a control will be carried out by our banking interface.

It is this control that guarantees the security of your online payment and it is during this stage that your payment may be refused.

In this case, we advise you to contact your bank. The Bank will communicate to you the conditions related to transactions on the Internet and will help you to identify the problem.

You can then place a new order on our site!

It will be up to the customer to make himself available for the delivery window which will be specified by the seller on the delivery day chosen by the customer. By his signature, the customer certifies that he has recovered his order from the delivery person. If the customer is not available for the desired delivery day when he has paid the price of his order, the produce will be lost and then be discarded.

After order confirmation, L'Agri O Conso undertakes to deliver the produce to its customer at the address indicated on the day chosen (except for major bad weather).

The delivery is made in the time slot given by L'Agri O Conso by the direct delivery of the product to the announced recipient, or in the event of absence, to another person authorised by the customer. Any delays do not entitle the buyer to claim damages.

Important :
We invite you to be very precise when filling in the address field: door code, intercom, backyard, floor, locality.

Do not hesitate to add in the comment box all the information that can help the delivery person to accomplish his mission. Your phone is also a great help for the delivery person who uses it when he can't find you.

The Customer can contact the customer service of L'Agri O Conso for any question relating to the products or when placing an order.

Monday to Friday from 8:00 a.m. to 5:00 p.m. 

By e-mail to the address:  

The customer has a withdrawal period of twenty four (24) hours to cancel his order. 

In the event of damage or non-conformity of the products received, the buyer has the right of return under the conditions provided for below. Always check your order upon arrival. You have a period of three (3) hours to make any reservations with L'Agri O Conso in the event of missing products or degradation (by degradation we mean very damaged products and unfit for consumption).

The Customer can contact L'Agri O Conso,

Monday to Friday from 8:00 a.m. to 5:00 p.m.

By e-mail to the address:

A different question?

Write to us directly and we will answer you with pleasure